Customer Service
(876) 631-6406
Drop us a line
info@actionxpressja.com
Main office location
3 Cargill Avenue Kingston
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Frequently Asked Questions
Is there a cost to signup?
SignUp is absolutely free, Signup by clicking here.
How long does it take for my package to get to Jamaica after arriving at my US address?
AIR: Your package will take between 3-6 business days.
SEA: Your shipment with take 10-14 business days.
Whats the difference between air & sea shipping??
Choose air shipments for relatively small items weighing up to 20 lbs. Sea shipments are best for large and heavy items. Eg. TV, Stove, Car Rims
What is customs duty?
Customs duty is a tax imposed on the import of goods that exceed the duty free threshold of USD$50
What is my delivery address for online shopping?
This will be displayed when you login into the client portal
Are there any items that can not be shipped using Action Xpress?
Visit our restricted items pages here
For answers to more questions, please visit our Frequently Asked Questions page.